Dallas facilities
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Underdog Kennels Dog Daycare and Boarding

7129 Harry Hines Blvd, Dallas, TX 75235

4.9
368 Google reviews
Outdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Underdog Kennels is an award-winning dog daycare and boarding facility in Dallas, TX offering luxury accommodations with themed suites (Diva, Minions, Super Hero, Princess, etc.), room service menu featuring grass-fed ribeye and salmon, and over 18,000 sq ft of indoor/outdoor play areas. They require a mandatory meet & greet and temperament test, have a 4-month minimum age requirement, and mandate all dogs over 6 months be spayed/neutered.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Parvo, Bordetella (6 month), Canine Influenza H3N8/H3N2

Policies & Details

Hours & Billing

Drop-off hours:7am-8am
Pick-up hours:5pm-7pm

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:One night's stay charged if less than 24 hours notice; 2 nights charged for holiday cancellations with less than 72 hours notice
Deposit required — 25% of total reservation for peak seasons (non-refundable)

Care & Play

Group play
Solo play
Feeding policy:Owner provides food or house food available for room service menu items
Raw diet accommodated

Requirements

Spay/neuter policy:Required for dogs over 6 months; no unneutered males over 2 years permitted

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

368 reviews analyzed

Underdog Kennels is highly regarded for its personalized care, particularly for dogs with anxiety or those requiring VIP private play. Customers frequently praise the 'valet barking' curbside service and the high volume of daily Facebook photos that provide peace of mind. While a few reviews mention rigid lobby hours and a desire for live webcams, the overwhelming sentiment is that the facility is exceptionally clean, safe, and staffed by genuine dog lovers.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
4.9
Facility
4.9
Communication
4.8
Drop-off / pickup
4.7
Value
4.5

People love

Facebook Photo Updates(42)Valet/Curbside Service(12)VIP Suites & Amenities(15)No Breed Discrimination(5)

Staff shoutouts

Rob(14 mentions)Nikki(3 mentions)Kat(2 mentions)Maria(2 mentions)

Worth noting

Medical/Feeding Negligence Claim

“I specifically told them to NOT feed them their dog food. They did anyway... he came back throwing up and with blood in his stool!”

Lobby Hours/Scheduling(3 mentions)

“the lobby hours are soo weird it never works out with my flights so I’m having to ask neighbors or other people to help drop off and pick up.”

Lack of Live Cameras(3 mentions)

“Would like live cameras to check in when I would like to see pups playing and staff interaction.”

Kennel Cough

“Pick up our dogs... to *sick* dogs (yes, kennel cough)”

Owner replies to 98% of reviewsAvg response: 2dwarm tone38 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities9 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.38

Min puppy age

4 months

Pricing

Contact facility for pricing

Contact

Visit Website+1 214-267-2275Get directions to 7129 Harry Hines Blvd, Dallas, TX 75235

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