Urban Aristocats
17194 Preston Rd #119, Dallas, TX 75248
Overview
Urban Aristocats is primarily a cat grooming and boarding facility under the Dallas Dog and Cat Grooming company, which also operates Knot 2 Shaggy for dog services. The dog boarding services (via Knot 2 Shaggy) include kennel accommodations in two sizes, grooming, and bathing services. The facility operates by appointment only and does not offer dog daycare services. Note: Online booking is currently only available for cat customers; dog services require calling.
Amenities & Policies
Required vaccinations: Rabies
Policies & Details
Cancellation & Deposits
What Reviews Say
73 reviews analyzedUrban Aristocats is highly regarded as a specialist for difficult or senior cats, with many owners praising 'Debby' as a 'cat whisperer' who avoids sedation. However, the facility faces serious allegations regarding a ringworm outbreak and poor tool sanitation, which the owner has historically met with defensive responses. While the technical grooming skill and speed are exceptional, potential clients should weigh the high praise for temperament handling against recent hygiene concerns.
People love
Staff shoutouts
Worth noting
Outbreak of Ringworm linked to unsterilized equipment
“My daughter... watched Debbie use clippers on another cat and then proceed to use those same clippers on our cats Sparky. When I reached out to her to let her know, I got a dismissive and blame shifting answer.”
Physical injury (bleeding) not disclosed to owner
“I noticed that they cut my Maine Coon’s nails on her back paws way too much that she was bleeding.. they didn’t even mention anything to me about it.”
Sanitation/Ringworm(4 mentions)
“Absolutely disgusting. I can't trust someone again who gave my cat and apparently others too ringworm.”
Rudeness/Dismissive Attitude(4 mentions)
“Very rude, condescending, and insulting on the phone when I called to inquire about their grooming services.”
Rough handling
“They were rough with him, pushing him down, and very forceful. My cat was not happy.”
Top Rated
4.5 stars from 77+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 77 reviews.
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