Urban Hound

Escaped dog / Loss of pet

“I went in to pick him up and they informed me that my Zachary, my lil buddy, had escaped. I would not ever recommend this place to anyone.”

Unexplained injuries

“When I picked her up she was unable to put weight on her right back foot. Her toe is broken and I believe this could only have happened with some type of human involvement.”

Medical neglect

“they neglected to give my elderly dog her night time medications two days in a row, despite my labeling and using daily pill packets.”

Owner rudeness/defensiveness(3 mentions)

“I had brief encounter with the owner who was extremely rude... she could not have been ruder and less helpful.”

Illness (Lice/Kennel Cough/Diarrhea)(4 mentions)

“the two times my dogs came home really sick with diarrhea... we received a call 5 days into her stay saying to pick her up immediately do to lice.”

Supervision concerns(3 mentions)

“In the back, there are whole groups of dogs left effectively unattended. I saw no technicians supervising entire pens.”