Urban Paws

Severe physical trauma during grooming resulting in eye loss

“Maddux has lost his eye thanks to months of hell after grooming at Urban Paws... biopsy showed that his lens was out of place due to trauma.”

Allegations of staff physically striking dogs

“witnessed the man in the photo... beating two dogs. We were walking by here and were shocked at what we saw.”

Unreported or downplayed injuries during boarding

“received an email... that my dog has a 'small' hole in his skin... Said 'small' hole was about 4 inches by 2 inches... basically down to his meat.”

Hygiene/Smell of urine(5 mentions)

“got him back covered in pee and smelling awful... It’s literally dried in his hair.”

Breed discrimination (Pitbulls/Bully breeds)(5 mentions)

“My dog was “not allowed” to go to Urban Paws boarding/daycare because she is a pitbull mix.”

Health issues (Kennel Cough/Fleas)(4 mentions)

“A week later and now she has kennel cough. I’m aware of the outbreak but it seems they took no precautions.”