VCA Natomas Animal Medical Center

Alleged medical negligence leading to pet death or near-death

“VCA took hundreds of dollars from me for nothing and almost put down a pet that was going to make a full recovery!”

Refusal to allow owners to accompany pets during procedures/vaccines

“They won’t allow you to accompany your animal during vaccinations? My dog is a 15 year old cattle dog mix and gets anxious.”

Long wait times and scheduling errors(18 mentions)

“I waited 45 minutes, after my scheduled appointment... Went back for my yearly exam and waited 1 hour and 30 minutes.”

High costs and 'bait and switch' pricing(12 mentions)

“Bait and switch pricing... they tried charging me $200 for medications for NAUSEA! ROBBERY!”

Difficulty reaching staff via phone/long hold times(9 mentions)

“My experience with calling there is having been placed on hold for unreasonable periods of time.”