Vinings Important Pets
4199 Paces Ferry Rd SE #116, Atlanta, GA 30339
Overview
Vinings Important Pets provides pet boarding and grooming services in Atlanta, GA. They accept dogs, cats, small animals, and exotics for boarding, with standard kennel facilities and optional upgrades like private suites for cats. Grooming services include baths, nails trimming, ear cleaning, and dematting (with prior consultation if shaving is required). The facility has served the community for over 20 years and emphasizes team-based care.
Amenities & Policies
What Reviews Say
112 reviews analyzedVinings Important Pets is a long-standing facility with a deeply polarized reputation. While many multi-decade loyalists praise the owner, Colleen, and the staff for their compassionate care and specialized cat grooming, a significant cluster of recent reviews warns of severe safety issues, including physical injuries, flea infestations, and poor boarding conditions. Potential clients should weigh the high praise for grooming aesthetics against serious allegations of professional negligence and inconsistent communication.
People love
Staff shoutouts
Worth noting
Severe physical injury and medical distress
“They ripped both her ears with a dematting comb. She started having seizures... Her ears are permanently damaged.”
Allegations of animal death after boarding
“MY DOG ENDED UP DYING AFTER BEING BOARDED HERE.”
Sanitation and pest concerns (Fleas)
“Our dogs ended up with fleas while staying at your facility... Me, my husband, my daughter, my son and all three dogs have been bite up horribly.”
Neglectful boarding conditions
“she was wet and dirty in a crate sitting in water in the floor. She was so traumatized... soaked and filthy.”
Grooming quality/Inaccuracy(5 mentions)
“He went from puff to poodle. The exact OPPOSITE of what I had asked for.”
Long wait times/Excessive crating(3 mentions)
“dropped my puppy off at 8-9 AM and he wasn't ready until 3-4 PM. It wouldn't be so bad if he wasn't crated the entire time!”
Price increases/High cost(4 mentions)
“When I went in they wanted to charge me $100 per dog... I have a new groomer now and they are doing my dogs for $65 per dog.”
At a Glance
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