WAG-A-LOT Downtown

Fatal dog attack/Safety negligence

“The facility took a Dangerous dog from the Decatur location and had him in the play area with my dog. The dog attack and although the facility took my dog to the vet eventually he have to be put down”

Unreported injuries and illness

“within the last three visits she has contracted kennel cough once and been bitten or injured twice without anyone ever mentioning it to me.”

Sanitation and maintenance concerns

“The tubs have holes rusted into the bottom of them... The smell of urine is so powerful, I can smell it 20 feet from the yard fence.”

Kennel Cough(2 mentions)

“our dog has gotten terrible kennel cough at this facility twice in the last year.”

Lack of communication/follow-up(3 mentions)

“I was told they would investigate and call me back the next day. That was in October and I still haven't gotten a call back.”

Concrete play area(3 mentions)

“One possible con is that the outdoor area is mostly concrete.”