WAG-A-LOT Upper Westside

Allegations of staff physical/verbal aggression toward dogs

“I saw the guy yelling at the dogs, cornering some of them, throwing leashes at them and he even slapped two of them.”

Unattended injuries and lack of supervision

“two injuries for two stays is too many for me... once with an injury they didn't tell us about that got infected.”

Hygiene and basic care neglect

“I could clearly see three empty dog bowls in the dog area. It was more smelly than usual and there were multiple puddles of urine that were not being cleaned up.”

Grooming quality and logistics(3 mentions)

“The most glaring problem was the random chunks of extra long eyelashes on both eyes and the overall cut was choppy.”

Declining quality/Staffing issues(4 mentions)

“They were fantastic when they first opened, but seems maybe the staff who made it awesome have since left.”