Wag Hotels - Lincoln Park

Dog injury/attack in playgroup

“My dog was bitten, attacked by a larger dog there today. Where were the staff?”

Allegations of staff mistreatment

“one day I was watching the cam one of the dog handlers looked like they were being kind of aggressive towards my dog”

Health/Sanitation issues (Kennel Cough/Rashes)

“she had a rash on the bottom of her tail and had heat rashes. She also had some discharge on her eyes.”

Pricing and Hidden Fees(8 mentions)

“What they don't tell you is that they now charge you $6/hour for every hour at 12PM that you don't pick your dogs up.”

Phone Responsiveness(4 mentions)

“Every time I call, no one EVER answers the phone. Even if I leave a voicemail, no one returns my call.”

Inconsistent Grooming Quality(5 mentions)

“The only negative I found was the groom after the stay was subpar.”