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Wagging Lounge Dog Resort

Name: Wagging Lounge Dog Resort
Address: 9315 Snowden River Pkwy M, Columbia, MD 21046, Columbia, MD, 21046.0, US
Telephone: +1 443-546-3391

9315 Snowden River Pkwy M, Columbia, MD 21046

4.7

359 Google reviews

Outdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Wagging Lounge Dog Resort is a comprehensive dog care facility in Columbia, MD offering daycare, overnight boarding, grooming, and spa services. They feature luxury villa boarding, indoor playrooms, outdoor play areas with kiddie pools, and a dog treadmill. The facility requires temperament testing and current vaccinations, with separate areas for small and large dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies3+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DHLP, Rabies, Bordetella, Canine Influenza CIV, Distemper, Hepatitis, Leptospirosis, Para influenza, Parvovirus

Policies & Details

Hours & Billing

Drop-off hours:7am-12pm

Pick-up hours:4:30pm-6:30pm

Late pick-up fee:$25

Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice

Cancellation penalty:Cancellation fee may be applied for No-Shows

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months for social group play

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — Additional dog $35/day (same household)

Senior dog accommodations

What Reviews Say

359 reviews analyzed

Wagging Lounge Dog Resort enjoys overwhelmingly positive reviews with 95% 5-star ratings. The facility excels in staff friendliness, dog happiness, and communication through daily photos. However, there are significant red flags around health/safety issues - multiple reviews describe dogs contracting kennel cough, one serious injury case, and dehydration reports. These recurring illness complaints (12+ instances) suggest potential cleaning protocol gaps. The owner actively responds to reviews professionally. While most dogs absolutely love attending and the staff is praised as caring, prospective clients should be aware of the health concerns mentioned in negative reviews.

Dog happiness

4.9

Staff

4.9

Communication

4.8

Facility

4.6

Cleanliness

4.2

Value

3.5

Safety

2.8

People love

Staff friendliness and caring(180)Dog loves attending - excited to go, tired when home(150)Daily photos and updates provided(85)Clean facility(45)Good for anxious/shy dogs(25)Self-wash station convenience(20)

Staff shoutouts

Jimmy(25 mentions)Sumi(3 mentions)

Worth noting

Kennel cough/illness outbreaks - multiple dogs getting sick after visits

“My dog got sick (kennel cough, runny eyes with a nasty cough). And just a few weeks later... he's sick again with the same exact symptoms”

Dog injured at facility - sores on genitals

“After picking him up I noticed he had raw red sores on the bottom of his testes”

Dehydration and health issues after boarding

“He was dehydrated and has no voice”

Overcrowding concerns

“It looked like there were 75 dogs back there and you can't see any of it”

Rough handling of dogs by staff

“They pulled my dog and dragged her thru the floor”

Kennel cough/illness after visits(12 mentions)

“My dog came back with kennel cough”

Grooming quality issues(4 mentions)

“The groomer unfortunately did not do well on my dogs hair cut”

Price concerns(3 mentions)

“very high price and very noisy”

Staff training/inconsistency(3 mentions)

“Staff is not trained to be on the same page about what services are offered”

Owner replies to 85% of reviewsAvg response: 2dprofessional tone195 repeat customers

At a Glance

Google rating

4.7/ 5

Review scoreInsufficient topic coverage

Amenities9 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.195

Min puppy age

3 months

Pricing

Boarding

$65–$85/night

Daycare

$30–$40/day

Contact

Visit Website +1 443-546-3391 9315 Snowden River Pkwy M, Columbia, MD 21046

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