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What the Pup Pet Care

612 SW 13th St, Fort Lauderdale, FL 33315

4.8

49 Google reviews

Accepts puppiesGroomingOnline booking

Overview

What The Pup Pet Care is a pet boarding and daycare facility in Fort Lauderdale operated by Lisy Acosta, a passionate animal rescuer. They offer dog and cat boarding, puppy boarding for dogs 0-18 months, doggy daycare, check-ins, dog walks, pet taxi, and departure baths, with pricing ranging from $45-70/night for boarding and $40-55/day for daycare.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

39 reviews analyzed

This facility enjoys near-universal praise with 38 out of 39 reviews giving 5 stars. The owner Lisy (also listed as Lizette/Lizzy/Lissy) is consistently described as passionate, caring, and treating pets like family. Communication is a strong suit with regular photo/video updates. The single 1-star review cites poor follow-through on scheduling, which the owner professionally addressed. Repeat customers are common, with several clients mentioning years of trusted service. The owner responds to every review with warm, personalized messages showing genuine passion for pet care.

Dog happiness

5.0

Staff

5.0

Communication

4.7

Safety

4.5

People love

Exceptional caring/nurturing approach(15)Treated like family/own pet(12)Excellent communication/updates with photos and videos(10)Reliability and trustworthiness(8)Dog happiness and socialization(7)

Staff shoutouts

Lisy(28 mentions)Lizette(4 mentions)Lizzy(3 mentions)RyanNicoleLolli

Worth noting

Poor follow-through on meet and greet scheduling and perceived unresponsiveness

“I tried several times to set up a meet and greet but it never happened because there was always a problem or an excuse. When I finally thought I had a chance to schedule a meeting, she never got back to me.”

Minor miscommunication

“There were a couple miscommunications but rating 5 stars because my pup got taken care of”

Owner replies to 100% of reviewswarm tone12 repeat customers

Top Rated

4.8 stars from 49+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 49 reviews.

At a Glance

Google rating

4.8/ 5

Review scoreInsufficient topic coverage

Amenities3 of 14

Reviews49

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$45–$70/night

Daycare

$40–$55/day

Contact

Visit Website 612 SW 13th St, Fort Lauderdale, FL 33315

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