Who’s My Good Dog?

Staff smoking at entrance door

“Their staff often smoke at the door. I don't know if it's bad for the dog.”

Pricing disputes and accusations of dishonesty

“Groomer changes prices on a whim. Lies about previous service trying to convince customer that they requested different service, even with video proof...”

Broken promises about services/requirements

“Danielle claimed we were her first client and that she would only have our dog for the week, the day before we were supposed to drop our dog off, she made new conditions which required a meet and greet which she earlier stated was not necessary”

Pricing transparency and service disputes(2 mentions)

“I simply asked the price when I went to drop off Canela and I said it's $70 right and you said let me check. It was $75 and I said okay I couldn't remember.”

Communication about requirements changing(2 mentions)

“We also asked on the phone twice if you needed a meet and greet and you said no.”