Williams-Sebby Veterinary Clinic & Pet Resort

Pet death due to alleged negligence - dog left alone for 11 hours with no overnight staff monitoring, died alone

“Our dog died alone with no medical help, she was left alone for 11 hours. We were never informed she was critical... This clinics negligence killed my dog”

Alleged misdiagnosis leading to preventable death - tumor misdiagnosed as tracheitis

“Dr. Sebby incorrectly diagnosed my dog and the result was I had to put my dog down. If the tumor had been found earlier, my dog would most probably still be alive.”

Service animal death due to alleged neglect - dog left in kennel too small, rarely taken out, not cleaned

“They left him to rot and suffer in a kennel too small for a 70lb Siberian Husky. He was rarely taken out for potty breaks maybe once or twice a day. No one ever cleaned his kennel and he was stuck in his blood and vomit for hours a day.”

Rushed euthanasia process causing additional distress to pet owner

“The entire time staff was walking in every 5 minutes asking if we were finished saying goodbye yet... within two minutes of entering they were setting her up on the table, administering the euthanasia medication and her heart was stopped.”

Front desk staff rudeness and unprofessionalism(35 mentions)

“The front desk and grooming? Not so much... Kelly at the front desk told me to not be rude. I told her I wasn't being rude - I was frustrated.”

Long wait times despite appointments (60-90+ minutes)(25 mentions)

“It will be a 60-90 minute wait for ALL appointments... I waited 75 minutes for a scheduled appointment and finally could not wait any longer.”

Perceived overcharging/money-focused pricing(22 mentions)

“This place is the worse they only care about money... They all just want $ they dont care for your animals.”

Poor communication and lack of follow-up(15 mentions)

“No follow up or concern regarding our dying pet... I never received any follow up email or call of concern.”

Prescription/medication policy issues(12 mentions)

“They won't let you fill a prescription outside of them. They charge $2.65 a pill that I can get filled for .22 cents a pill online.”