610 Pet Lodge

Unsanitary conditions - dogs in cages stacked on top of each other, lying in urine and feces, broken plastic cage bottoms

“The garage is STACKED with dog cages with multiple pets to a cage. Because they are stacked and plastic bottom of these cages are broken, the dog are laying on top of each other and in their own urine and feces.”

Unauthorized/unnecessary surgery performed on dog

“They performed unnecessary cosmetic surgery on my dog with out permission!! This happened about 4 months ago.”

Dog returned traumatized and scared after boarding

“I GOT MY DOG SMELLY AND SO BUT SO SCARED!! I DONT KNOW WHAT THEY DO TO THE DOGS THERE BUT THE WAY MY DOG ACTED IS BECAUSE SHE WAS TRAUMATIZED!”

Dogs left outside constantly barking/yelping in residential neighborhood - potential neglect

“They just leave the dogs outside to suffer evidently. The noise is SO bad, it triggers the cameras on the outside of my house a whole block away.”

Questionable surgical sterility - surgeries performed in non-sterile house environment

“I can’t say WHERE they are doing "surgeries" but understand that it is NOT a sterile environment.”

Facility cleanliness and sanitation(2 mentions)

“This place is FILTHY inside (hence why they won't let any patrons inside). The entire HOUSE is rancid outside of a single bedroom which was pristine.”

Billing/pricing disputes(2 mentions)

“Yet they want to charge you for two days if you pick your dog up after 10:30am even if you dropped off after that time the day before. Total rip off IMO”

Dog returned in poor condition(2 mentions)

“Dog came back whining more than she has at any place and for some reason really having to pee while also being extremely thirsty.”

Wrong dog returned after grooming

“When I get there they bring out a white female poodle... I see Ziggy, not groomed , whining and barking at me.”