Houston facilities
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Meadowlake Pet Resort

13500 Furman Rd, Houston, TX 77047

4.7
857 Google reviews
Cage-freeStaff overnightOutdoor yardPool / water playAccepts puppiesGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Meadowlake Pet Resort is a veterinarian-recommended pet resort in Houston, TX with two locations offering dog boarding, cat boarding, daycare, training, and grooming services. The facility features climate-controlled private suites, outdoor play areas with a splash pad, and provides personalized care including daily wellness checks, group and solo play options, and specialized programs for puppies and dogs requiring extra attention.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPP, Bordetella

Policies & Details

Care & Play

Group play
Solo play
Daily updates β€” Paid
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount β€” $20 off for multiple dogs boarding in same room

What Reviews Say

700 reviews analyzed

Meadowlake Pet Resort enjoys overwhelmingly positive reviews with a 5-star average, where dogs are described as excited to arrive and exhausted (happily) when picked up. The staff receives consistent praise for genuine care and love of animals, with particular commendation for training programs and grooming services. However, a minority of reviews cite concerns around pricing transparency, occasional communication gaps, and rare health incidents (kennel cough). The owner demonstrates exceptional engagement, responding to nearly every review professionally and working to resolve customer issues, including offering refunds in dispute cases.

Staff
4.9
Dog happiness
4.7
Facility
4.5
Drop-off / pickup
4.5
Communication
4.3
Cleanliness
4.2
Safety
4.0
Value
3.5

People love

Staff kindness and genuine love for animals(180)Dog loves attending/daycare/boarding(150)Training program quality(45)Facility cleanliness and space(40)Professional and helpful front desk(35)

Staff shoutouts

Melissa(12 mentions)Joy(8 mentions)Robin(5 mentions)Heidi(4 mentions)Denise(3 mentions)Emily(3 mentions)

Worth noting

Kennel cough/illness contracted at facility

β€œWhen I picked up my dog he had a rasp, what ended up being kennel cough.”

Dog injured during stay (grooming accident, cuts)

β€œThis year Ginny was accidentally cut during grooming.”

Pricing deception/bait and switch

β€œThey baited me with a particular rate but then after 10 minutes of sales they tried to force to into accepting $70/night rooms where they originally said $35/night PLUS these $70 rooms required $45-$75/day packages for a total of up to $145/night.”

Dog lost significant weight during boarding

β€œMy dog was sick when I picked him up...and he lost 10lbs...he was only there for 5 days...NEVER AGAIN!!!!”

Pricing transparency/hidden fees(12 mentions)

β€œWatch for hidden costs. Went there today and their reservation specialist talked to fast she breezed over their fee structure.”

Communication issues(8 mentions)

β€œI called to check on our dog and was told they would give me a call back but never did, I had to call again.”

Grooming quality inconsistency(6 mentions)

β€œNot the best grooming experience. My dog came back with a triangle shaped head, matting behind his ears, uncleaned ears, and uncleaned tear stains.”

Dog returned dirty/needing bath(4 mentions)

β€œWhen I picked up my dog he had a rasp...he REEKED. He smelled so bad, like he had been put into a filthy kennel.”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone185 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.7 stars from 857+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 857 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.3/ 5
Amenities10 of 14
Reviews857
Repeat customersNumber of reviews that mention returning or being a regular customer.185

Pricing

Boarding

$35–$70/night

Daycare

$27–$42/day

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