A Happy Place PPL
5682 Mooretown Rd, Williamsburg, VA 23188
Overview
A Happy Place Pet Playground & Lodge is a cage-free dog daycare and boarding facility in Williamsburg, VA with over 20 years of experience. They offer daycare ($25/day), boarding ($40/night), and training services with four outdoor play yards and two climate-controlled indoor playrooms. The facility accepts dogs of all sizes, breeds, ages, and temperaments including puppies and intact dogs.
Amenities & Policies
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
57 reviews analyzedThe facility is highly polarized, characterized by a 'dog whisperer' owner (Greg) who is a retired vet and earns immense praise from long-term regulars for his natural ability with animals. However, the business suffers from significant friction with new or prospective clients due to a lack of transparency (no tours), unprofessional phone etiquette, and strict mid-day closures. While dogs appear exceptionally happy and well-socialized, the owner's defensive response style to negative feedback suggests a 'love it or leave it' business model.
People love
Staff shoutouts
Worth noting
Lost dog incident
“They lost our dog after having him for a day! If it weren't for Lost and Found Pets of Williamsburg we would not have him back.”
No-show for scheduled drop-off
“Upon arriving promptly at 7 AM, there was nobody there. We attempted to call 7 times over the next half hour and received no answer.”
Communication and Phone Etiquette(5 mentions)
“The man answered the phone and I had to ask if I had called a business because he was so unprofessional. When I asked whether he had indoor outdoor runs he said no and hung up.”
Facility Access/Tours Refused(4 mentions)
“Doesn’t allow tours for new customers! Really?!? I would NEVER leave my dog someplace I can’t even see first!”
Hygiene/Odors(3 mentions)
“On picking up, there was a distinct odor of feces in the air... my cat home I found she smelled of fecal matter, looked dirty.”
At a Glance
Pricing
Boarding
$40/night
Daycare
$25/day
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