Williamsburg facilities
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WAGS Canine Retreat

13175 Ferguson Rd, Williamsburg, ON K0C 2H0

5.0
65 Google reviews
Cage-freeLive webcamOutdoor yardPool / water playMedication adminClimate controlledOvernight potty breaksOnline booking

Overview

WAGS Canine Retreat is a family-run dog boarding and daycare facility set on 75 acres of forest and fields between Ottawa, Brockville and Cornwall, Ontario. The facility features private indoor-outdoor suites with heated floors, a fenced Bark Park with agility equipment and pools, forest trails, and 24/7 camera monitoring. Dogs must pass a mandatory trial daycare evaluation and meet vaccination requirements before staying.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHP/DAP, Rabies, Lime, Parvovirus, Leptospirosis, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:8am-10am
Pick-up hours:3pm-5pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:5 days notice
Cancellation penalty:$10 admin fee plus 5% credit card processing fee on refunds; base booking cost including HST non-refundable within 5 days
Deposit required — Full payment required within 48 hours
Holiday surcharge

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Not required; preference to keep females in heat at home

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% discount if using family suites for multiple dogs
Senior dog accommodations
Owner operated

What Reviews Say

65 reviews analyzed

WAGS Canine Retreat is exceptionally well-regarded for its cleanliness, spacious outdoor 'Bark Park,' and the personal care provided by the owner, Bethany. Customers consistently highlight how 'exhausted' and happy their high-energy dogs are after visits, and many appreciate the transparency of facility tours and photo updates. While one reviewer noted a significant lapse in booking communication, the overwhelming majority of feedback describes a professional, loving, and safe environment for dogs of all sizes.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Value
5.0
Drop-off / pickup
4.8
Communication
4.2

People love

High-energy dogs/Exercise(8)Facility Tours/Transparency(4)Photo Updates(6)Large Breed/Special Needs Accommodation(5)

Staff shoutouts

Bethany(16 mentions)Beth(5 mentions)

Worth noting

Communication/Booking responsiveness

“I sent several messages/emails for over a week. No response! I called the facility and left a voice message... still had not heard back from anyone!”

Owner replies to 18% of reviewswarm tone14 repeat customers

Top Rated

5.0 stars from 65+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 65 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities8 of 14
Reviews65
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$40/night

Daycare

$35/day

Contact

Visit Website+1 613-209-4981Get directions to 13175 Ferguson Rd, Williamsburg, ON K0C 2H0

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