Abbott's Groom & Board

Dog returned injured with raw neck and fur loss

“My partner and I had to get my dog fixed (which they requested). He then was boarded with a collar around his neck. After our 4 day vacation I came back to his coat being filled with blood and patches of fur coming off. His whole neck is raw where you can see the meat under his fur.”

Alleged misleading 'around the clock care' claim

“Their website clearly states 'Around the clock care,' which is not the case. I dropped my dog off at 9:45... I returned at 2pm and there was no one there. I'm talking lights out and pitch black!”

Owner rudeness/verbal aggression allegations

“Marty, the owner, Is rude and unprofessional... she canceled our reservation and yelled at us about it.”

Price discrepancy between phone quote and final charge

“Price quoted over the phone was not what we were charged. With this, I don't think I'll return.”

Communication issues about pet conditions

“I was never notified of his conditions, and my dog was hurt and uncomfortable for days.”