Austin Dogtown Boarding & Daycare

Austin Dogtown is an exceptionally well-regarded boarding and daycare facility with an overwhelmingly positive reputation built over 20+ years of operation. The vast majority of reviews praise the loving, knowledgeable staff (especially Laurie and Becca), the easy drop-off/pick-up process, excellent communication via photos and social media, and dogs consistently returning happy and well-exercised. A small number of negative reviews note that the fast-paced, stimulating environment may not suit highly anxious dogs, and there were isolated incidents regarding phone customer service and a grooming policy. The owner responds professionally to all critical reviews, demonstrating commitment to customer service and transparency about the facility's environment not being right for every dog.