Austin Pet Ranch

Severe safety failure/Animal attack

“my dog was attacked by a Rottweiler that broke out of its cage. She sustained multiple bite wounds to her ear, mouth, and neck.”

Hygiene/Sanitation concerns

“one of my dogs developed a vaginal infection... their bag of food was left wide open — thus, it had maggots in it.”

Allegation of staff/owner aggression toward pets

“The old guy, i believe the owner... would scream at our small dog who had cancer and couldn't move fast enough.”

Kennel Cough(2 mentions)

“our dog got kennel cough there a few months ago and then again this past week.”

Communication/Responsiveness(2 mentions)

“I’ve emailed and called, left voice messages nothing. If you’re looking to board don’t count on them calling you back.”