Windsor facilities
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Balanced Behavior Inc.

7215 Conde Ln, Windsor, CA 95492

4.9
36 Google reviews
Staff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Balanced Behavior Inc. is a boutique dog boarding and daycare facility in Windsor, CA, operated by Certified Professional Dog Trainer Caity Hastings. The 4,000 sqft facility offers climate-controlled indoor/outdoor suites, turf play yards, and training services. Currently, daycare and boarding are closed to new clients due to capacity limits, but training appointments are being accepted. The facility requires a temperament meet & greet and accepts well-socialized, friendly dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Distemper

Policies & Details

Hours & Billing

Drop-off hours:7:30am-6pm
Pick-up hours:7:30am-12:30pm & 3pm-5pm
Checkout time:12pm
Late pick-up fee:$25
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Same-day cancellations or no-shows billed $25; boarding cancellations with less than 24 hours notice billed one night ($75)
Holiday surcharge — 3 night minimum required

Care & Play

Group play
Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

Extras

Multi-dog discount — $70 per night for two or more dogs (same family)
Owner operated

What Reviews Say

36 reviews analyzed

Balanced Behavior Inc. is highly regarded for its professional training services and modern, transparent facility where play yards are visible to owners. Customers frequently praise the staff's ability to handle high-energy or shy dogs, noting that pets return home happy and tired. While one reviewer expressed concerns regarding the layout for smaller dogs, the owner provides professional, detailed responses addressing feedback.

Cleanliness
5.0
Facility
5.0
Dog happiness
4.9
Staff
4.8
Drop-off / pickup
4.7
Communication
4.5
Value
4.5
Safety
4.2

People love

Training Expertise(8)Facility Design(7)Staff Attentiveness(6)

Staff shoutouts

Caity(7 mentions)Shane

Worth noting

Allegations of inadequate supervision and illness

“They do not have enough people outside watching the dogs... My dog got sick 3 times and they didn't call me.”

Suitability for small/anxious dogs

“The place is set up so that all the little dogs have to be surrounded by the large dogs playing, barking.”

Owner replies to 100% of reviewsprofessional tone9 repeat customers

Top Rated

4.9 stars from 36+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 36 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.7/ 5
Amenities8 of 14
Reviews36
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Min puppy age

3 months

Pricing

Boarding

$75–$95/night

Daycare

$42–$50/day

Contact

Visit Website+1 707-892-1972Get directions to 7215 Conde Ln, Windsor, CA 95492

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