Best Friends Bed & Biscuit
6980 Spencer-Dixon Rd, Greensboro, NC 27455
Overview
Best Friends Bed and Biscuit is a premier pet care facility in Greensboro, NC serving since 2006. They offer dog and cat boarding, dog daycare, grooming, training, and a seasonal 25,000-gallon saltwater swimming pool. The facility features indoor-outdoor suites with premium amenities, separate playgroups by size, and a highly trained staff with extensive animal handling training.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Parvo, Bordetella, FVRCP, Leukemia
Policies & Details
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
474 reviews analyzedBest Friends Bed & Biscuit is highly regarded for its enthusiastic staff and unique amenities like the saltwater pool and nature walks. While the majority of customers report happy, exhausted dogs and excellent grooming, there is significant friction regarding the 'a la carte' pricing model where daycare and photo updates cost extra. A few serious concerns were noted regarding communication of minor injuries sustained during grooming, though management appears proactive in responding to these incidents.
People love
Staff shoutouts
Worth noting
Unreported injuries during grooming/boarding
“Neither groomer mentioned a potential issue. It was not until I get home and realize something had to have happened... especially with the eyeball!”
Health/Infection concerns
“She also came home with some kind of infection on her paws. This caused me to have to take her to the vet.”
Hidden fees/Pricing transparency(6 mentions)
“I found out that daycare wasn’t included in boarding and if I didn’t pay extra, she would just be in her kennel the entire time.”
Sunday pickup policy(3 mentions)
“I find it quite unfair that at pickup on Sundays... we are forced to pay for another full day of boarding because it's after 12pm.”
Lack of updates/Report cards(5 mentions)
“Now you have to pay extra to get a postcard... I don't think you should have to pay additional money to get an update on your fur baby.”
Top Rated
4.8 stars from 482+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 482 reviews.
At a Glance
Pricing
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