Buddies!

Kennel cough outbreaks - multiple dogs infected

“My dog clearly got bitten here and they claim it didn't happen while she was there”

Dog injured - burned paws, severe dehydration, vomiting, bloody stool requiring vet care

“My dog also had a bad cough and was throwing up along with pooping tons of blood. We took her to the vet and he said this was caused by severe dehydration and stress”

Dog bitten/injured on premises

“My dog clearly got bitten here and they claim it didn't happen while she was there. They posted pictures of her one day without any injury to her neck and the next day there was something clearly visible on her neck”

Dogs left unsupervised outdoors

“The dogs that were outside were NOT being supervised. There were multiple groups of dogs outside and not a single employee was outside watching them”

Escape risk - harness improperly secured

“My young escape artist had her harness only looped around her neck which scared me so much when i realized she could have escaped onto that busy road”

Grooming scheduling/communication errors(3 mentions)

“A lady told us in the phone call that the grooming appointment is at 12:30 pm. When we got there at 12:30 pm an employee came to us and told us that the grooming was a 12:00 pm”

Nail trimming injuries

“We just wanted to let you know that one of our staff members cut one of Buddy's nails a little too short and accidentally got him”

Prepaid policy issues

“I also had pre-paid for daycare but they say that expires in 90 days. That seems a bit too quick to me”

Missing photo updates(2 mentions)

“When these post were uploaded no pictures of my dog were uploaded which made me feel uneasy since this was my first time”

Dog returned sick/injured(5 mentions)

“Dog caught kennel cough while there”