Pawadise

Kennel cough/illness outbreaks reported multiple times

“my dog had kennel cough hookworms and also an eye infection... our veterinarian has told us it is because of poor and unsanitary Conditions”

Dogs coming home with fleas or infestations

“he along with all our cats have fleas”

Training collars left on causing hot spots/skin damage

“my male and puppy came home with their training collars on that the boarding employees never took off or moved causing horrible hot spots”

Dog attacked by another dog with no notification

“she had been attacked by another dog that had escaped another section. I didn't receive a phone call or anything when the incident actually happened”

Allegations of employee physically abusing dogs

“There is an employee who works here named Kaden, who punched and injured a dog”

Dogs not given bathroom breaks during extended stays

“it was apparent that they had not had a bathroom break in a LONG time”

Dogs coming home smelling of urine/poor hygiene

“my dog comes home smelling like pee nearly everyday”

Grooming quality inconsistent(12 mentions)

“the cut was so short nothing like what we had talked about”

Communication issues/phone responsiveness(5 mentions)

“Called about 5 times 20 minutes before they were closing sadly no answer”

Vaccination record confusion at check-in(3 mentions)

“the girl asks me if I had the vaccinations and I told her I uploaded them to the portal”

Staff turnover affecting consistency(2 mentions)

“Seems like they've just had a big staffing turnover, and this crew is still trying to get it together”