Happy Hound Dog Resorts

Dog fights/incidents occurring on premises

“We got a call the second day that another dog attacked and bit Tosun's ear.”

Dogs left in kennels without proper attention/exercise

“They forgot about him. The whole point of taking him was so he wouldn't be in a kennel... he was in a kennel for half the day and no one checked up on him.”

Poor hygiene/cleanliness at pickup

“Her tail was yellow from urine. There was dried poop on her butt.”

Injury to dogs during stay

“2 out of her 4 feet had the skin coming off.”

Staff discrimination alleged

“Racist man... at least that's how he made me feel, why not say he was too busy when we spoke over the phone”

Staff attention/interaction with dogs(8 mentions)

“The dogs not interacting with each other. The two staff members on duty did little more than mop up messes--no outside time during the four hours they were there.”

Communication about issues during stay(5 mentions)

“We were told our dog was doing great and eating fine... she stopped eating on Wednesday... Tell me what's the point of a damn scorecard if you aren't going to let the dog's owner know?”

Dog returned dirty/needing bath(4 mentions)

“My baby came in super clean and we picked her up and her tail was yellow from urine.”

Inconsistent stories about incidents(3 mentions)

“Jack told us something different than the day before picking him up. Left out details kept popping up in every conversation we had.”