Camp Bow Wow Houston Greater Heights

Hygiene/Neglect during holiday boarding

“Goku had urine all over him... the employee said a dog urinated on Goku out in the yard. I asked why he could not be hosed down & he said since I did not pay for a bath; they did not.”

Lack of supervision/Playtime on holidays

“I thought he'd get to play, but no dogs were brought into the yard all day... it was clear he had not been let out in over 8 hours.”

Grooming scheduling/Organization(3 mentions)

“I was told by the groomer I had an appointment and was in the books... I was told the groomer wasn’t coming in until 11am.”

Sunday/Holiday limited hours(3 mentions)

“Only thing is, the doggies don’t get to play on Sundays as they are basically closed except for the 2 pick up times.”

Price increases(2 mentions)

“The prices were extremely reasonable a year ago, and recently, they have increased dramatically (doubled in price).”