Camp Bow Wow San Antonio Airport

Severe injury (ear split) and perceived staff apathy

“My ten year old dog that was injured by a dog bite that left her ear split... staff member repeatedly rebuffed our inquiries with 'Ya know, dogs have teeth and claws.'”

Deep laceration requiring stitches/staples and lack of immediate vet transport

“My dog got severely injured... deep, open cut on his back leg paw... After waiting 47 MINUTES for the picture to come through I was surprised they hadn’t rushed them to the vet themselves.”

Breed discrimination (Pit Bull/Bully mix restrictions)

“The manager upon first sight said she looked like a Bully Terrier mix and they could not allow her to board there.”

Strict Holiday Refund/Deposit Policies(2 mentions)

“Policy or no policy, the fact that I have offered to provide proof of my dogs illness should be enough to make a small exception.”

Flea concerns

“I picked up my dog... found him scratching like crazy. That same night I started to scratch, I found that he had fleas!”

Grooming quality (wet dogs/missed nails)(3 mentions)

“It’s happened multiple times that she is still wet and smells when we pick her up.”