San Antonio facilities
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Lucy's Doggy Daycare and Spa

937 S Laredo St, San Antonio, TX 78204

4.7
734 Google reviews
Cage-freeLive webcamStaff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Lucy's Doggy Daycare and Spa is a family-owned dog boarding and daycare facility in San Antonio since 2005, offering luxury boarding ($60-78/night), interactive daycare ($27-37/day), and grooming services. They provide climate-controlled suites with live webcams, multiple daily potty breaks, separate play areas for large and small dogs, walk-in pools, and up to 7 hours of daily play time. The facility requires vaccinations (distemper/parvo, rabies, bordetella) and temperament testing, with special accommodations for senior dogs and foster pups.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies16+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Distemper/Parvo, Rabies, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-8pm
Late pick-up fee:$1 per minute
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:One night's stay will be charged if notice not given within 48 hours
Holiday surcharge โ€” $5/night

Care & Play

Group play
Solo play
Daily updates โ€” Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 8 months for interactive daycare

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” 10% off for 2 pups, 15% off for 3 pups, 25% off for 4 or more
Senior dog accommodations
Owner operated

What Reviews Say

665 reviews analyzed

Lucy's Doggy Daycare and Spa enjoys overwhelmingly positive reviews with a near-perfect average rating. Customers consistently praise the caring staff, convenient webcams, quality grooming, and self-serve wash facilities. The main concerns raised are occasional grooming price increases, the facility's pit bull breed restriction policy, and rare incidents involving dog injuries or illness during boarding. The owner responds professionally to nearly all reviews, demonstrating strong customer engagement.

Staff
4.9
Dog happiness
4.8
Communication
4.7
Drop-off / pickup
4.6
Facility
4.5
Cleanliness
4.2
Safety
4.0
Value
4.0

People love

Staff genuinely cares about dogs(85)Webcams for monitoring(45)Self-serve dog wash(38)Great for anxious/senior dogs(25)Excellent grooming services(30)

Staff shoutouts

Miranda(5 mentions)Amanda(8 mentions)Brandon(5 mentions)Chloe(3 mentions)Sophia(3 mentions)Savannah(2 mentions)Tracey(2 mentions)Stefanie(2 mentions)Meesha(2 mentions)Max(2 mentions)

Worth noting

Dog contracted Giardia parasite during boarding - returned with weight loss, lethargy, bloody diarrhea

โ€œHe had Giardia, a parasite often contracted in unsanitary environments with contaminated water or feces.โ€

Dog placed in wrong kennel room - ate another dog's food - no compensation offered

โ€œone of the employees here put my reactive dog into the wrong run... in that run was the other dog's food, which my dog could not have but did.โ€

Dog injured in daycare yard - fight broke out, wounds on face

โ€œhe had been injured in the yard, somehow got stuck in some type of gate and panicked and other dogs piled on, a fight broke out and he ended up with wounds on his face.โ€

Dog returned with skin irritation/razor burn from grooming without notification

โ€œThe groomers gave my dog razor burn and did not even tell me it happened.โ€

Grooming price increases(3 mentions)

โ€œA few years ago: $75 Last year: $110 This week: $185โ€

Breed restrictions (pit bulls)(4 mentions)

โ€œSuper discriminatory. Don't allow pit bulls, just because of a stigma against the whole breed?โ€

Grooming services not following instructions(3 mentions)

โ€œI asked 3xs for my dog not to be given bows. My dog walks out with bows.โ€

Dog not taken out enough during boarding/daycare(2 mentions)

โ€œshe is stuck in the room 24/7 and is RARELY taken out the roomโ€

Owner replies to 100% of reviewsAvg response: 1dprofessional tone187 repeat customers

Top Rated

4.7 stars from 734+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 734 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities13 of 14
Reviews734
Repeat customersNumber of reviews that mention returning or being a regular customer.187

Min puppy age

16 months

Pricing

Boarding

$60โ€“$78/night

Daycare

$27โ€“$37/day

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