Jacksonville facilities
๐Ÿ•

Camp Mutt Dog Training & Boarding

1596 Catherine Lake Rd, Jacksonville, NC 28540

4.6
146 Google reviews
Outdoor yardPool / water playAccepts puppiesReactive breeds OKMedication adminTraining

Overview

Camp Mutt is a dog training and boarding facility in Jacksonville, NC offering boarding at $40/night with all-inclusive amenities such as daily play sessions, medication administration, pool play, and group socialization. They provide various training programs including obedience, behavior modification, service/therapy dog training, and K9 education classes, with a focus on psychology-based methods and a board-and-train approach.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Distemper/Parvo

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:$16

Cancellation & Deposits

Deposit required

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Temperament test fee:$50

Extras

Multi-dog discount โ€” Discount on same-family dogs sharing a space

What Reviews Say

145 reviews analyzed

Camp Mutt Dog Training & Boarding receives overwhelmingly positive reviews (approximately 75% are 5-star), with customers praising the transformative training results, caring staff, and clean facility. However, a concerning pattern emerges in negative reviews: several customers report dogs developing new behavioral issues (anxiety, aggression) after board-and-train programs, with one extreme case involving euthanasia. Communication during training is a recurring complaint, with some owners reporting delayed responses and lack of proactive updates. The owner responds professionally to negative reviews, typically defending their practices and offering to discuss concerns offline. While the majority of customers report excellent experiences and many are repeat clients, prospective clients should carefully discuss training methods and communication expectations, particularly for dogs with existing behavioral challenges.

Facility
4.7
Staff
4.5
Cleanliness
4.3
Dog happiness
4.2
Communication
3.5
Value
3.5
Drop-off / pickup
3.2
Safety
3.0

People love

Excellent training results/transformations(45)Friendly, caring, professional staff(40)Clean, well-maintained facility(12)Great for boarding/peace of mind(15)Owners (Josh, Kandi, Kristen) knowledgeable and passionate(18)

Staff shoutouts

Kristen(15 mentions)Josh(12 mentions)Kandi(8 mentions)Marilyn(3 mentions)Jerica(4 mentions)Steve

Worth noting

E-collar abuse/overuse on large breed dogs

โ€œSHE WAS HITTING MY DOG WITH 45-60 on the daily for a month. Its no wonder he was terrified.โ€

Dog returned with new aggressive behavior after training

โ€œAfter everything was all said and done the trainers tried to blame us for not doing our homework... we had to put our dog down all because they poorly trained him.โ€

Dogs developing behavioral issues after training (leash reactivity, aggression)

โ€œPrior to training, Rocky did not struggle with dog aggression at all... Rocky attacked a puppy.โ€

Dogs returning sick/with URI

โ€œI picked up my dog from camp mutt on 11/25 and he has a serious upper respiratory infection now.โ€

Dogs returning with anxiety/fear

โ€œhe had EXTREME anxiety, which led me to believe he was neglectedโ€

Lack of proper separation of dogs (reactive dogs potentially mixing)

โ€œI am unsure of who is permitted to interact with the dogs during the play time.โ€

Poor communication/lack of updates during training(4 mentions)

โ€œI had to reach out asking for updates and it took her sometimes 2 days to respond.โ€

Training not producing results/dog regressed(4 mentions)

โ€œUpon return home, Rocky was more leash reactive than beforeโ€

Pickup/dropoff delays and wait times(3 mentions)

โ€œStood outside for 30 minutes past my pickup time at 9am waiting for someone to come to the doorโ€

Staff knowledge/inconsistency issues(2 mentions)

โ€œAdditional interactions have left much to be desired with the knowledge and interactions of potentially newer kennel techsโ€

Owner replies to 18% of reviewsAvg response: 2dprofessional tone38 repeat customers

Top Rated

4.6 stars from 146+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 146 reviews.

At a Glance

Google rating
4.6/ 5
Review score
3.9/ 5
Amenities6 of 14
Reviews146
Repeat customersNumber of reviews that mention returning or being a regular customer.38

Pricing

Boarding

$40/night

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Jacksonville

๐Ÿ•

Animal House Jacksonville

Jacksonville, NC

4.6ยท 1446 reviews
Cage-freeLive webcamStaff overnightOutdoor yardPool / water play+5 more

Contact for pricing

View Details
๐Ÿ•

Pawadise

Jacksonville, NC

4.8ยท 805 reviews
Cage-freeAccepts puppiesMedication adminGroomingOnline booking

From $30/night

View Details
๐Ÿ•

Dogtown

Jacksonville, FL

4.7ยท 760 reviews
Pool / water playMedication adminGroomingClimate controlled

Contact for pricing

View Details