Camp Mutt Dog Training & Boarding
1596 Catherine Lake Rd, Jacksonville, NC 28540
Overview
Camp Mutt is a dog training and boarding facility in Jacksonville, NC offering boarding at $40/night with all-inclusive amenities such as daily play sessions, medication administration, pool play, and group socialization. They provide various training programs including obedience, behavior modification, service/therapy dog training, and K9 education classes, with a focus on psychology-based methods and a board-and-train approach.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Distemper/Parvo
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
145 reviews analyzedCamp Mutt Dog Training & Boarding receives overwhelmingly positive reviews (approximately 75% are 5-star), with customers praising the transformative training results, caring staff, and clean facility. However, a concerning pattern emerges in negative reviews: several customers report dogs developing new behavioral issues (anxiety, aggression) after board-and-train programs, with one extreme case involving euthanasia. Communication during training is a recurring complaint, with some owners reporting delayed responses and lack of proactive updates. The owner responds professionally to negative reviews, typically defending their practices and offering to discuss concerns offline. While the majority of customers report excellent experiences and many are repeat clients, prospective clients should carefully discuss training methods and communication expectations, particularly for dogs with existing behavioral challenges.
People love
Staff shoutouts
Worth noting
E-collar abuse/overuse on large breed dogs
โSHE WAS HITTING MY DOG WITH 45-60 on the daily for a month. Its no wonder he was terrified.โ
Dog returned with new aggressive behavior after training
โAfter everything was all said and done the trainers tried to blame us for not doing our homework... we had to put our dog down all because they poorly trained him.โ
Dogs developing behavioral issues after training (leash reactivity, aggression)
โPrior to training, Rocky did not struggle with dog aggression at all... Rocky attacked a puppy.โ
Dogs returning sick/with URI
โI picked up my dog from camp mutt on 11/25 and he has a serious upper respiratory infection now.โ
Dogs returning with anxiety/fear
โhe had EXTREME anxiety, which led me to believe he was neglectedโ
Lack of proper separation of dogs (reactive dogs potentially mixing)
โI am unsure of who is permitted to interact with the dogs during the play time.โ
Poor communication/lack of updates during training(4 mentions)
โI had to reach out asking for updates and it took her sometimes 2 days to respond.โ
Training not producing results/dog regressed(4 mentions)
โUpon return home, Rocky was more leash reactive than beforeโ
Pickup/dropoff delays and wait times(3 mentions)
โStood outside for 30 minutes past my pickup time at 9am waiting for someone to come to the doorโ
Staff knowledge/inconsistency issues(2 mentions)
โAdditional interactions have left much to be desired with the knowledge and interactions of potentially newer kennel techsโ
Top Rated
4.6 stars from 146+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 146 reviews.
At a Glance
Pricing
Boarding
$40/night
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