Camp Run-A-Mutt Houston Galleria

Unreported injuries and lack of incident transparency

“he was limping on both back paws, bleeding on his left hind leg under his nail... staff members (both night and day) that they had 'no incidents' to report.”

Allegation of staff hitting dogs

“there is another employee that hits dogs with a leash”

Dog attack with poor staff response

“He told me my dog was attacked, that it was her fault because she 'ran outside too fast', then he told me 'do not to take her to the vet'.”

Lack of size separation(2 mentions)

“was so upset at seeing my small dog overwhelmed by 15/20 large dogs in a small space.”

Hidden or increasing fees(3 mentions)

“Careful of how they designate holiday fee's after agreeing on a boarding fee.”

Kennel Cough

“my puppy got kennel cough literally the only time we’ve taken him to daycare.”