City Dogs 18th Street NW

Physical injuries during grooming/daycare

“Someone called to inform me that my dog had been cut in the face and was bleeding a lot... an entire chunk of his nose is missing.”

Failure to disclose injuries/incidents to owners

“No one on staff notified me of any incidents nor mentioned anything during pick up. I discovered a puncture wound underneath his fur, at this point, very swollen and red.”

Allegations of neglect/unsupervised overcrowding

“There were about 30 dogs of all sizes in a small room... The human attendant had headphones in and was not paying attention to the dogs.”

Incomplete grooming services

“He has been bathed but his nails had not been clipped... which was the main reason I brought him in.”

Dogs returning home smelling of urine

“Baxter always comes home covered in pee and dirt, smelling absolutely wretched.”

Long wait times for grooming

“I dropped off at 10:30am and they were not done until 3:30pm. No pee break? really?!”