Classy Critters Pet Resort & Spa LLC

Dog contracted kennel cough while boarding at facility

“Our dogs came back with kennel cough”

Dog developed double eye infection while under facility care

“under her care my dog received a double eye infection”

Cat left in enclosure entire stay without being let out

“He was not let out of his enclosure, the entire time he was there”

Cat returned with urine smell in coat

“the cat had a smell of urine all in her coat”

Cat not fed properly - only one cup consumed in six days

“she has eaten only one cup of food for six days because instructions to replace the food in the bowl were not followed”

Overcharging beyond quoted price

“Our dogs came back with kennel cough and also was overcharged the amount that was quoted”

Poor communication/responsiveness(2 mentions)

“I called to check on our dogs and emailed and never received a response”

Owner rude/defensive when issues raised(2 mentions)

“When politely bringing this uncomfortable situation to her attention I was met with rude responses and practically hung up on”

Cat care issues(2 mentions)

“He was not let out of his enclosure, the entire time he was there”