Dogs By Andy K-9 Services

Dog injured twice during training without proactive owner notification

“Rocky was injured twice... Two separate injuries, zero proactive communication—how is that acceptable?”

Dog returned dirty with feces on paws and coat

“Dog came back dirty and smelling like feces, paws had it in between toes”

Dog contracted kennel cough at facility

“Found out he had kennel cough... (The mooresville facility also said there was an outbreak at their location)”

Dog lost significant weight (15 lbs) during training

“He was 90 pounds when we dropped him off and we got him back at 75 pounds”

Dog bit staff members during training

“his dog bit two of our employees”

High price/cost of training programs(15 mentions)

“It wasn't cheap, but it was well worth it”

E-collar training methods not suitable for all dogs(8 mentions)

“I wasn't aware that that was how they trained dogs, by using a shock collar all the time”

Inconsistent communication/updates during training(6 mentions)

“I wasn't given any updates on my dog over the three weeks she was there unless I emailed and asked”

Owner Andy can be harsh/condescending in consultations(5 mentions)

“Andy kept telling me that it was my fault over and over again”