Pampered Pets Inn
2993 Charlotte Hwy, Mooresville, NC 28117
Overview
Pampered Pets Inn is a family-owned luxury pet resort in Mooresville, NC offering dog and cat boarding, enrichment-based daycare, grooming, and training services. The facility features a saltwater pool, outdoor play yards with turf, climate-controlled private suites, and a specialized Littles program for smaller dogs. Pricing ranges from $55-85/night for boarding and $38-42/day for daycare, with peak season surcharges and various add-on services available.
Amenities & Policies
Dog-to-staff ratio: 10:1
Required vaccinations: Rabies, Bordetella, Distemper, Negative fecal exam, Flea/tick preventative, Heartworm/intestinal parasite preventative
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
700 reviews analyzedPampered Pets Inn is highly regarded for its premium, resort-style facility featuring a popular dog pool, clean turf yards, and high-quality grooming services. While customers praise the attentive staff and detailed digital report cards, there is significant recurring feedback regarding the high cost and 'a la carte' pricing structure for basic interactions. The facility maintains a professional online presence with a very high response rate, though they are firm on strict vaccination and safety policies.
People love
Staff shoutouts
Worth noting
Undisclosed injury and rough play
“My dog came back to us with bite marks and skin hanging from her lip, which wasn’t addressed with us at pickup time... there is a picture of my dog airborne while a Rottweiler is charging her.”
Staff safety/control incident
“The staff member had a leash worn Crossbody... Our dog is 100 pounds and she was quite a small individual. She had to have another staff member come help her when she lost her footing.”
Pricing and Upcharges(12 mentions)
“Everything that previously for me is a given at a traditional boarder is an extra... pay for pets, pay for treats, pay for extra time out of kennel.”
Kennel Cough (Canine Cough)(4 mentions)
“Just returned from the vet. Kennel cough. Something we’ve been fortunate enough to never have in 8 years.”
Vaccination Policy Friction(5 mentions)
“Front Desk was VERY RUDE... wanted to argue with me that my dogs vaccines were out of date when she was reading the date given not due date.”
Top Rated
4.9 stars from 857+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 857 reviews.
At a Glance
Dog-to-staff ratio
10:1
Min puppy age
4 months
Pricing
Boarding
$55–$85/night
Daycare
$38–$42/day
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