College Road Animal Hospital
4140 College Rd, Wilmington, NC 28412
Overview
College Road Animal Hospital is a full-service veterinary hospital in Wilmington, NC established in 1991 that offers both pet boarding and doggie daycare services. As a veterinary practice providing boarding, they offer separate temperature-controlled facilities for cats and dogs with medical oversight, administering medications and providing access to veterinary services during the pet's stay. All boarding guests must be up-to-date on required vaccinations, and they can provide vaccinations on-site for an additional fee.
Amenities & Policies
Required vaccinations: Canine Distemper/Parvovirus, Rabies, Bordetella (Kennel Cough), Canine Influenza, Intestinal Parasite Test, Leptospirosis Vaccine, Heartworm / Flea Prevention, Feline Distemper
Policies & Details
Safety & Emergency
What Reviews Say
700 reviews analyzedCollege Road Animal Hospital is overwhelmingly positively reviewed with 95%+ 5-star ratings. The facility excels in staff friendliness, compassionate care, and communication - with many reviewers praising the follow-up calls and thorough explanations. Long-term loyalty is exceptional, with hundreds of clients staying 10-30+ years. The main concerns center on pricing (described as expensive by ~3% of reviewers) and occasional upselling perceptions. A small number of serious complaints involve emergency care handling and exam conduct, but these represent a tiny minority. The practice offers convenient hours, clean facilities, and separate cat/dog areas. Owner responses are prompt, personalized, and professional.
People love
Staff shoutouts
Worth noting
Emergency care failure - charged $90 for Pet Poison Control call, then sent to emergency vet without treatment
“We paid nearly $700 and received no meaningful treatment, despite being directed to come in for emergency care.”
Rough handling during exam - dog muzzled and forced to floor
“They put a muzzle on him and forced him to the floor. I was trying to calm him down but to see my gentle, trained, certified baby terrified on the floor.”
Misdiagnosis leading to emergency surgery at another facility
“They said they got all the crystals from his urethra using a catheter but hours after getting him home... he exhibited the same symptoms... needed surgery to remove the many stones.”
Perceived money-focused care over pet welfare
“They are money hungry and don't have any passion for any animals.”
High pricing/expensive(18 mentions)
“Blood work is very expensive. Prices have definitely went up at the vets.”
Upselling unnecessary services(6 mentions)
“They are all about the money. If your pet... is in distress and you want an appointment asap, they want to charge you extra for an emergency visit.”
Wait times(5 mentions)
“I arrived 15 minutes early, as asked, and still waited 30 minutes to go in a room.”
Communication issues(4 mentions)
“Uncommunicative and judgemental.”
At a Glance
Pricing
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