Copperfield Dog
17333 W Little York Rd, Houston, TX 77084
Overview
Copperfield Dog is a pet care facility located in Houston, TX offering boarding, daycare, and grooming services. The business operates Monday through Saturday from 8am to 6pm and Sunday from 3pm to 5pm, serving the Copperfield, Bear Creek, Jersey Village, Cypress, Katy, and Houston areas.
Amenities & Policies
What Reviews Say
83 reviews analyzedCopperfield Dog is highly regarded for its affordability and expertise in handling high-stress or anxious dogs that other facilities may struggle with. While the majority of customers praise the grooming quality and clean environment, there are notable concerns regarding a lack of overnight staffing and a specific allegation of an unreported grooming injury. The owner is active in responding to feedback, maintaining a professional but firm stance on business policies like operating hours.
People love
Staff shoutouts
Worth noting
Unreported injury during grooming
“I see a gash that is freshly scabbing up... it looks like she might have been cut by the de matting tool and was patched up without me knowing.”
Long overnight periods without potty breaks
“the last potty break for the dogs is at 4:30pm... That’s over 13hrs that the dogs are left alone overnight.”
Strict closing times/Late fees(2 mentions)
“Owner is a jerk. My flight was delayed and he wouldn’t wait just 20 minutes for me to pick up my dog so he can charge me for an extra day.”
Billing/Deposit errors(2 mentions)
“They did not remember to take off the $50 deposit we paid... then they CHARGE US ANOTHER $50!!!”
Top Rated
4.6 stars from 83+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 83 reviews.
At a Glance
Pricing
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