Cary facilities
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Dawg Dayz Retreat

3400 Pond Village Ln, Cary, NC 27518

4.3
6 Google reviews
Cage-freeStaff overnightOutdoor yardTrainingOvernight potty breaks

Overview

Dawg Dayz Retreat is a family-owned, home-based dog boarding and daycare facility in Cary, NC. They offer daycare ($35-45/day), overnight boarding ($60-70/night), and a 3-week FOCUS training program ($3,300). The facility has a certified trainer on-site 24/7 and requires all dogs to pass a temperament assessment, be current on vaccinations, and be spayed/neutered. They post daily photos and videos to their Facebook page for clients.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Parvo, Leptospirosis, Bordetella, Canine Flu, Dewormed with Drontal or Panacur, Treated for fleas, ticks and heartworms

Policies & Details

Hours & Billing

Drop-off hours:7:30am-9am
Pick-up hours:5pm-6:30pm

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food (pack each meal in individual ziplock bags)

Requirements

Spay/neuter policy:Required or scheduled to be

Extras

Owner operated

What Reviews Say

6 reviews analyzed

The facility enjoys overwhelmingly positive reviews with 5/5 ratings from 5 out of 6 reviewers, praising Brenna's exceptional care, staff friendliness, and dogs' obvious happiness. However, one concerning 1-star review highlights a serious communication failure where a potential customer was left waiting at the door with no response. Owner responds warmly to positive reviews but did not respond to the negative feedback. The business appears to excel in dog care but needs to improve appointment management and customer service responsiveness.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Facility
5.0
Communication
3.5

People love

Brenna is exceptional - knowledgeable, calm, loving, treats dogs as her ownDogs are happy and excited to attendLong-term/repeat customers

Staff shoutouts

Brenna(4 mentions)

Worth noting

No-show for scheduled evaluation appointment - owner did not answer door or return calls

“I knocked on the business door, no answer. I rang the front doorbell, no answer-just the pups barking. I then called, no answer. I left a message and waited another 10-15 minutes- nothing.”

Owner replies to 83% of reviewswarm tone2 repeat customers

At a Glance

Google rating
4.3/ 5
Review scoreInsufficient topic coverage
Amenities5 of 14
Reviews6
Repeat customersNumber of reviews that mention returning or being a regular customer.2

Pricing

Boarding

$60–$70/night

Daycare

$35–$45/day

Contact

Visit Website+1 616-291-9462Get directions to 3400 Pond Village Ln, Cary, NC 27518

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