Demi's Dog House

Bite incident and liability dispute

“My dog was accused of attacking another dog... I was denied access of the videos but still required to pay the bills.”

Allegation of discriminatory behavior

“This place is the most racist and hateful business I have ever encountered... deliberately withheld him from me based on my identity as an Asian woman.”

Scheduling and Drop-off Window(3 mentions)

“The problem is that you have to drop your dog off before 9am & the poor pup may be in a cage until 6pm... It’s nuts.”

Grooming errors/Missed services(3 mentions)

“Every time he went in, they forgot to perform at least one of the services included in the price (either forgetting to clip his nails or his sanitary shave).”

Disputes over extra charges (Fleas/Matting)(2 mentions)

“They will try to upcharge you on every little thing they can find... This time, my dog is 'infested with fleas' and 'needs a flea dip'.”