Doggie District - Paradise Valley

Crate-related injuries (raw nose) and lack of transparency regarding indoor areas.

“his nose is a little raw because he was anxious or bored in the kennel... we were later told that crate injuries are a known issue they’re 'working on.'”

Grooming-related injuries/distress.

“I found multiple abrasions on her stomach and butt area... I arrived to find her crying in a room by herself as the groomer had left.”

Health concerns (Kennel Cough).

“Our dog also came home with a cough and now needs antibiotics.”

Lack of indoor webcams(4 mentions)

“I wish I knew for sure though.... No web cams. That was disappointing.”

Booking/Communication difficulties(3 mentions)

“tried for 3 weeks to get in touch with someone to reserve boarding, left multiple messages and never got a return phone call.”

Tipping prompts on bills

“when I picked up my dogs to settle the bill, a tip selection was included in the final bill.”