Dogtopia of Arcadia

Severe physical injury (blindness)

“my dog had blood pooling in the outer cortex of her eye from blunt force trauma. As a result of her injury, she is now blind in that eye.”

Owner/Management aggression toward customers

“The owner Chip... immediately threatened to fight me...in the lobby....while other potential customers were filling out forms.”

New Ownership/Pricing Model(5 mentions)

“Now they appeared to have got new owners and you can no longer do single day drop offs, everything has to be a payment plan.”

Urine Smell(3 mentions)

“It smells like a urine stall. It needs to be cleaned especially with covid concerns.”

Strict Vaccine/Onboarding Policies(3 mentions)

“Dogtopia refused my vaccine records... It was never mentioned to me in any of the conversations I had in the months prior.”