Dogtopia of Harrison Ave
dogtopia243 Grande Heights Dr, Cary, NC 27513
Overview
Dogtopia of Harrison Ave is a family-run dog daycare and boarding facility in Cary, NC offering open-play daycare, overnight boarding, and spa services. The state-of-the-art facility features climate-controlled playrooms with 100% fresh air and UV sterilization, webcams in every playroom, and requires a temperament test along with vaccinations (Rabies, DHPP, Bordetella) for all dogs. Dogs must be at least 12 weeks old and spayed/neutered if over 7 months.
Amenities & Policies
Required vaccinations: Rabies, DHPP/DHLPP, Bordetella, Canine Influenza (some locations)
Policies & Details
Care & Play
Requirements
Extras
What Reviews Say
224 reviews analyzedDogtopia of Harrison Ave receives overwhelmingly positive reviews with 95%+ 5-star ratings. The facility excels in staff friendliness, cleanliness, communication, and dog happiness - with many owners noting transformative improvements in their dogs' confidence and socialization. The owners (Dan, Inma, Ryan) are praised for being hands-on and genuinely caring. A few concerning issues emerge: rare medical care limitations not communicated upfront, one small dog safety incident, and occasional service errors. These represent a small fraction of reviews and the owner typically responds professionally to address concerns. The webcam system, flexible scheduling, and add-on services (grooming, spa) are frequently mentioned positives. This is clearly a well-run operation with strong repeat customer loyalty.
People love
Staff shoutouts
Worth noting
Medical care capability - dog had seizure during boarding, facility later said they couldn't handle medical routines
“They said that they could care for a pet and then two days into care they said that they could not care for that medical routine, when they already knew the condition prior”
Small dog safety - 5lb dog placed with larger dogs, staff failed to intervene when dog was being bullied
“My dog was chased and cornered. She was moved into the smaller dog playpen only after I called and brought this to their attention.”
Dog illness after boarding - dog got sick twice after staying at facility
“Unhygienic facility. My dog got sick twice after being boarded here”
Policy miscommunication - unfixed dog policy not communicated for weeks then suddenly denied service
“Only today less than 24hrs before our scheduled meet and greet they said they can't find their records... they said he can't come”
Medical/behavioral limitations not communicated upfront(2 mentions)
“They said that they could care for a pet and then two days into care they said that they could not care for that medical routine”
Small dog supervision concerns
“The staff 'supervising' does not seem to understand dog body language”
Service quality errors (overfeeding, soiled bedding)
“one of the dog's bed was returned to me soaked in urine... They ended up giving them two weeks worth of treats”
At a Glance
Min puppy age
3 months
Pricing
Contact facility for pricing
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