Dogtopia of Houston - Waugh Dr.

Unreported injuries (bite wounds/gashes)

“picked up my dog from a week of boarding and found she had 2 large bite wounds scabbed over on her face. No one informed us.”

Excessive crating/misleading crate policies

“I check back every 30 minutes and come to find my doggie STILL IN THE CRATE FOR MORE THAN AN HOUR.”

Post-boarding illness

“Every single time we board him there... 100% of the time he comes back throwing up, with diarrhea, and lethargic.”

Crating during daycare(4 mentions)

“she was crated about 30 minutes out of every hour. This is excessive.”

Communication during weather/emergencies

“I never received a text or email letting me know about closure or where my dog was.”

Rigid feeding schedules

“Manager told me that they couldn't feed him until noon, no exceptions, I think that was so unflexible.”