Jacksonville facilities
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Dogtopia of Jacksonville Southbank

1075 Hendricks Ave, Jacksonville, FL 32207

4.9
232 Google reviews
Cage-freeLive webcamSmall dog areaMedication adminGroomingClimate controlledOnline booking

Overview

Dogtopia of Jacksonville-SouthBank is a premier dog daycare, boarding and spa facility offering cage-free, climate-controlled playrooms with live webcams for pet parents to monitor their dogs. The facility separates dogs by size and temperament, offers spa services, and has certified Heroes for Healthy Pets status with trained staff.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food

Extras

Senior dog accommodations

What Reviews Say

224 reviews analyzed

Dogtopia of Jacksonville Southbank is highly regarded for its exceptionally friendly staff and the transparency provided by their live webcam system. Customers frequently praise the facility's cleanliness and the convenience of their curbside drop-off service. While the vast majority of experiences are overwhelmingly positive, a small number of serious concerns regarding unreported injuries and historical management changes suggest a need for vigilant communication regarding pet safety.

Dog happiness
4.9
Staff
4.9
Drop-off / pickup
4.9
Cleanliness
4.8
Facility
4.8
Communication
4.5
Value
4.2
Safety
4.1

People love

Webcam Transparency(28)Curbside/Drop-off Convenience(6)High Energy Burn(15)

Staff shoutouts

Amber(2 mentions)Lauren(2 mentions)IanAddie

Worth noting

Unreported injuries/dog bites

“No one mentioned he’d gotten injured... I didn’t drop him off like this no reason I should have picked him up like this.”

Hygiene/Sanitation concerns (historic)

“When I picked up my 10lb small dog... he reeked of urine. I went through six wipes that were turned completely yellow just from cleaning his feet.”

Pricing/Package flexibility

“The only con is the new pricing/package options. It isn’t very flexible for someone with my schedule.”

Noise/Stress levels

“The pups bark the ENTIRE time at this place! They also are completely comfortable yelling at them.”

Owner replies to 4% of reviewswarm tone34 repeat customers

Top Rated

4.9 stars from 232+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 232 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.6/ 5
Amenities7 of 14
Reviews232
Repeat customersNumber of reviews that mention returning or being a regular customer.34

Pricing

Contact facility for pricing

Contact

Visit Website+1 904-600-3810Get directions to 1075 Hendricks Ave, Jacksonville, FL 32207

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