Dogtopia of San Antonio - Alamo Ranch

Allegations of injuries and lack of medical accountability

“I've talked to 2 people that have had their dogs injured here... recent dog fights that happened there leading to dogs being sent to the vet for stitches.”

Billing disputes and unauthorized charges

“To this day, I still get random charges to my account, and I'm always having to call about it, and they never give a refund.”

Webcam reliability(4 mentions)

“playroom cameras never seemed to be on whenever I tried to check them.”

Inconsistent information/Unprofessionalism(6 mentions)

“Some employees say I need to schedule a meet and greet first, others say no, and others just don’t care either way.”

Strict/Misunderstood Meet & Greet 'Audition'(3 mentions)

“They don’t tell you it’s an audition... My dog whimpered a lot and they said it would rile up the other dogs and so they wouldn’t take her.”