Dogtopia of Wilmington

Medical Neglect

“he is a heart patient and they failed to give him his prescribed medication. This level of negligence is inexcusable.”

Sanitation/Hygiene Failure

“My dog came home COVERED in feces, clearly neglected... he had poop all over his tail which is sad and disgusting.”

Unattended Death & Billing Insensitivity

“He passed away while there... I was in shock to see that a service related business would continue to charge when a dog has passed away.”

Pricing and Transparency(5 mentions)

“What was NOT explained to me was that you pay that fee per day PLUS the daily daycare cost when boarding.”

Mixing Large and Small Dogs(4 mentions)

“Big rambunctious dogs being put with tiny dogs that are very clearly outside their own policies size requirements.”

Poor Grooming Quality(3 mentions)

“They don't groom - only shampoo which they did an awful job of - hair around mouth still tangled.”