Phoenix facilities
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Dogtopia

Dogtopia Support Office, 6245 N 24th St UNIT 210, Phoenix, AZ 85016

3.8
16 Google reviews
Cage-freeLive webcamStaff overnightSmall dog areaAccepts puppiesGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Dogtopia is North America's largest dog daycare franchise with 285+ locations offering award-winning daycare, overnight boarding, and spa services. The South Elgin location features climate-controlled playrooms separated by dog size/temperament (Toybox, Romper Room, Gym), live webcams for pet parents, certified Canine Coaches, and requires a temperament evaluation and full vaccinations for all dogs.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: fully vaccinated

Policies & Details

Care & Play

Group play

What Reviews Say

16 reviews analyzed

The facility receives high praise for its cleanliness, webcam transparency, and the genuine affection staff show toward the dogs. However, there is a significant divide in sentiment, with several 1-star reviews targeting the owner's political views and management's refusal to share video footage following pet injuries. While dogs appear happy and well-socialized, potential clients should be aware of reported friction regarding management transparency and personal conduct.

Cleanliness
5.0
Facility
5.0
Dog happiness
4.8
Staff
4.2
Safety
3.0
Communication
2.0

People love

Webcam access(3)Staff care and socialization(5)Facility quality(3)

Staff shoutouts

Neil

Worth noting

Physical injury and lack of transparency regarding video footage

“Our pet has now been injured twice in a month's time. Owner of the facility will not release or let us review the video with them to make an assessment of what happened.”

Political hostility/Owner behavior

“The owner becomes unhinged if you don't share the same far left political views as him.”

Political bias/Management behavior(3 mentions)

“If employees laugh at the death of a god fearing family man because he happened to not agree with this employees politics then imagine what he does to the dogs”

Management attitude(2 mentions)

“the management is questionable... Jordan she's a manager here she's a horrible attitude”

Owner replies to 6% of reviewsgeneric tone2 repeat customers

At a Glance

Google rating
3.8/ 5
Review scoreInsufficient topic coverage
Amenities9 of 14
Reviews16
Repeat customersNumber of reviews that mention returning or being a regular customer.2

Pricing

Contact facility for pricing

Contact

Visit Website+1 602-730-6000Get directions to Dogtopia Support Office, 6245 N 24th St UNIT 210, Phoenix, AZ 85016

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