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Family VetCare of Phoenix

Name: Family VetCare of Phoenix
Address: 3908 E Chandler Blvd, Phoenix, AZ 85048, Phoenix, AZ, 85048, US
Telephone: +1 480-759-9494
Rating: 4.6

3908 E Chandler Blvd, Phoenix, AZ 85048

4.6

292 Google reviews

Online booking

Overview

Family VetCare of Phoenix is a veterinary clinic that has been serving the Phoenix area since 1982, offering boarding and doggie daycare services for traveling pet owners. As a veterinary hospital with boarding, they have an on-site veterinarian for emergencies. Online appointment booking is available through their website.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Safety & Emergency

Emergency vet protocol:On site

Emergency vet cost:Owner

What Reviews Say

292 reviews analyzed

Family VetCare of Phoenix is highly regarded for its compassionate staff and high-quality medical care, particularly in complex surgeries and end-of-life services. While the facility is praised for cleanliness and thorough 'report cards,' a significant number of clients find the pricing to be substantially higher than competitors. Most negative feedback centers on long wait times and perceived upselling, though the Medical Director actively addresses nearly all concerns with detailed, professional responses.

Cleanliness

5.0

Staff

4.8

Facility

4.8

Dog happiness

4.7

Communication

4.5

Safety

4.2

Drop-off / pickup

4.0

Value

3.2

People love

Compassionate end-of-life care(12)Thorough reporting (Report Cards)(5)Surgical expertise(4)

Staff shoutouts

Mott(12 mentions)Travis(8 mentions)Gulley(7 mentions)McGivern(5 mentions)Cope(4 mentions)

Worth noting

Traumatic euthanasia experience

“They decided to make my cat suffer putting in catheters for some unknown reason without any pain killers! He was crying so horribly.”

Rough handling/Physical safety

“The vet just swung he door open and slammed it into me and my dog... they were so rough with her and she was stressed out.”

High pricing/Unexpected costs(14 mentions)

“Shocked to receive a $500 bill for a completely normal visit... Charges like that should be disclosed and discussed.”

Long wait times(6 mentions)

“I was there 13 minutes after opening and was there for 3 hours.”

Aggressive upselling(5 mentions)

“It was like a sales pitch they kept adding on the charges trying to make a sale.”

Owner replies to 92% of reviewsprofessional tone32 repeat customers

Top Rated

4.6 stars from 292+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 292 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.4/ 5

Amenities1 of 14

Reviews292

Repeat customersNumber of reviews that mention returning or being a regular customer.32

Pricing

Contact facility for pricing

Contact

Visit Website +1 480-759-9494 3908 E Chandler Blvd, Phoenix, AZ 85048

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