Foxy Roxys Doggy Day Out

Allegations of physical mishandling/abuse during training

“the owner was yanking the dog by the neck pulling it back and forth... picked it up by the neck and was bouncing it up and down like a basketball”

Severe neglect during long-term boarding (weight loss/infection)

“2 out of 3 of our dogs came back injured... lost a SIGNIFICANT amount of weight... full, unopened 40lb bag of food was returned.”

Low staffing ratios

“I was told there was only one staff member on site caring for a large number of dogs (around 30–40).”

Health/Illness (Pneumonia/Kennel Cough)(3 mentions)

“My dog has gotten very sick two times after visiting this daycare... vet documented that he got pneumonia twice.”

Feeding instruction errors(3 mentions)

“They don’t obey the feeding instructions and over feed your dogs.”

Billing/Refund disputes(3 mentions)

“The owner also sat me down and claimed I didn't pay for the last time I boarded her... I went ahead and paid the $750 he claimed that I owed him [again].”