Fur-Get Me Not Pet Care

Dog bitten by another dog twice during daycare

“During his year or so time there, he was bitten by another dog 2x and got kennel cough 2x.”

Dog collapsed and required emergency surgery during boarding

“Recently, my dog Tucker collapsed at boarding while I was out of town... Tucker was immediately taken to the emergency room and rushed into surgery that afternoon.”

Wrong dog brought out at pickup, medication errors

“When we went to pick her up they brought out the wrong dog. No final paperwork about how she did during the week.”

Unsanitary conditions during pet sitting

“They left open cans of cat food sitting on the counter, did not dispose of litter properly, left the kitchen counters and floors covered in dried canned cat food, and did not clean up urine on the floor in the bathroom.”

Only visited once per day instead of twice as arranged

“I arranged for twice-a-day visits to my cats while out of town for a week, but they only sent someone once a day.”

Staff rudeness/indifference at front desk(3 mentions)

“The woman sitting at the desk told me... 'for what?!' with an unmistakable air of annoyance.”

Training not effective for reactive/aggressive dogs(2 mentions)

“We spent 8-months in a 1-1 aggressive training course and his behavior only got WORSE.”

Dogs rejected during evaluation for being too energetic(2 mentions)

“She was rejected on her evaluation... Within 10 min of being in a new place, your dog is expected to still have immediate recall... I feel like that's a really high bar.”

Lack of transparency about pricing

“I asked him what the pricing was for daycare, because it was not listed on the FAQ page... He told me he didn't know.”

Poor communication about dog behavior issues(2 mentions)

“Why didn't they tell me!?... during which he'd bark and nip, so he'd end up in 'time out' for large portions of the day.”