Groomingdales Spaw

Physical injuries during grooming (cuts, nicks, fractured nails)

“My dog was bleeding badly from his claw come to find out his nail was fractured and the quick of his claw is out and showing.”

Excessive crating time (10+ hours) without food/water/potty breaks

“I dropped off my two small dogs at 10 AM, and they endured a grueling seven hours in a crate... it was 6:30 PM before my dogs were ready.”

Post-visit medical issues (ear infections, bloody stools, eye hemorrhages)

“The night following the visit she was having BLOODY TAR-LIKE STOOLS... They stated that her legs were definitely bruised.”

Shaving against owner instructions(9 mentions)

“I specifically told them I don't want my cat to be shaved down... when I went to pick my cat up he was shaved down.”

Extremely long wait times/Disorganization(15 mentions)

“Dropped her off at 7:55 am... called at 12:45 to ask if she was ready? They said that they hadn’t even gotten to her yet.”

Inconsistent grooming quality(7 mentions)

“The first time they gave him a really nice haircut... the second time it was a disaster, horrible and badly cut.”